Solve all your queries here

We Serve You Better

Frequently Asked Questions

How do I Claim a Free Coupon?

Coupons are free to claim, use the search or find somewhere close by using the Google Map View. Once you've found a great coupon offer, click the day you wish to use it, fill out your details to complete. You'll instantly receive your free coupon to your email inbox To redeem - simply present coupon to staff when paying.

How do I book a Bookable-Special?

It's quick and easy - once you've found your preferred restaurant special, simply click 'Book Special' then select a date when its available, then the time, and then so long as we have an email address and phone number your booking is instantly confirmed the minute you hit "Book" If you still need it Request here

Why do you need my email address?

All Restaurant Hub bookings are automatically confirmed via email. Without an address to send the confirmation to the booking can't be accepted. We'll also use your email address to send reminders for any bookings made more than 24 hours in advance of your dining date.

How does a restaurant get into The Good Food Guide?

The long-list for potential entries is created from the huge volume of feedback that we receive from members of the public. We collect comments and recommendations throughout the year from diners across the UK. The Good Food Guide team then assesses the recommendations to create a long-list of potential inclusions before sending our anonymous inspectors to visit the restaurants in question.